Serving our community for over 40 years.
Flagstaff Hill SA 5159
Frequently Asked Questions
Flagstaff Hill Medical Centre is located at 1 Ridgway Drive in Flagstaff Hill, South Australia.
Flagstaff Hill Medical Centre is a private billing practice. Consultation fees are payable in full at the time of consultation. DVA cardholders are bulk-billed Monday to Friday. There is no bulk-billing available on Saturdays or for appointments from 6:00pm.
From December 1, the cost of a standard consultation at Flagstaff Hill Medical Centre is $84.55 and is exclusive of any materials fee charged for dressings, materials used in procedures, contraceptives, and certain vaccines. However, the doctor will charge according to the consult provided. A list of consultation fees is displayed in the reception and waiting areas.
A standard consultation time is 15 minutes.
A longer consultation time is 30 minutes. If you have numerous or complex medical issues or require a procedure, a longer consultation may be required.
Flagstaff Hill Medical Centre does not facilitate walk-in appointments unless a doctor deems that an urgent consultation is required. This is because most of our doctors are booked up in advance. To book an appointment online, please visit https://automedsystems.com.au/online/clinics/976/flagstaff-hill-medical-clinic-flagstaff-hill-5159/doctors/. Alternatively, please call us on 8270 1194.
At Flagstaff Hill Medical Centre, we use a secure automated SMS system to communicate with patients about results. Depending on the test that has been undertaken, a consultation may be required to receive results. It is the patient’s responsibility to follow up on their test results, and we actively encourage our patients to be proactive in their healthcare and book an appointment for results before leaving the clinic.
Unless encryption is used, email is not a secure platform for communicating sensitive information such as test results. Also, to protect your privacy, you should never email personal information such as your birth date, address, Medicare card number, etc. to our clinic.
Yes, in most circumstances you will need to see a doctor to have a script written. Doctors have a duty of care and need to determine if you should be prescribed a medication based on various factors, or if you should continue or cease taking a medication they may have prescribed for you previously.
Yes, you will need to see a doctor to get a referral. Doctors will not backdate referrals. Please be aware that you will not be covered for any of the costs via Medicare if you attend a specialist appointment without a referral.
Regardless of the nature of your visit, you need to book an appointment with a doctor to ensure that you receive the correct level of care. Depending on your individual circumstance, you may also need to see a nurse either before or after your appointment with a doctor. Our reception staff can answer any particular questions you may have about your appointment.
If your usual doctor is fully booked and you need to see a doctor today, please call us on 8270 1194, and we will, depending on the circumstances, try to book you in with your usual doctor, or if this is not possible, another doctor who has an appointment available.
Yes, we have a large waiting room area where you can likely sit away from other people. Alternatively, please speak with our reception staff when you arrive, and they will arrange an area for you.
Yes, we have several doctors who have significant experience advising on skin cancer medicine. Please speak with one of our reception team members.
Yes, we have several doctors with an interest in children’s health. Please speak with one of our reception team members.
Yes, we have a Nurse Practitioner and three Registered Nurses working at Flagstaff Hill Medical Centre between Monday and Friday.